Terms of service

Terms of Service

Effective Date: July 14, 2026

Welcome to Sizzling Saffron. By accessing our website or placing an order, you agree to be bound by these Terms of Service. If you do not agree with these terms, please do not use our website.

1. General

Sizzling Saffron provides food products and related goods for purchase through our online store. We reserve the right to update or modify these Terms of Service at any time. Changes will take effect once published on our website.

2. Products

We strive to ensure that all product descriptions, images and pricing are accurate. However, colours and packaging may vary slightly from the images displayed on our website.

All products are subject to availability. We reserve the right to discontinue any product or limit quantities at our discretion.

3. Pricing

All prices are displayed in South African Rand (ZAR) and include VAT where applicable.

Prices are subject to change without prior notice. In the event of a pricing error, we reserve the right to cancel or amend an order and will notify you if this occurs.

4. Orders and Payment

Orders are subject to acceptance and availability.

Payment must be successfully received before an order is processed and dispatched. If payment cannot be verified, your order may be delayed or cancelled.

5. Shipping

Delivery times are estimates only and may vary depending on your location and the courier.

Please ensure that your delivery address and contact details are correct. Sizzling Saffron cannot be held responsible for delays or failed deliveries resulting from incorrect information provided by the customer.

Please refer to our Shipping Policy for full delivery information.

6. Returns and Refunds

Due to the nature of our food products, returns are generally not accepted once products have been delivered.

If your order arrives damaged, defective, or incorrect, please contact us within 48 hours of delivery at info.sizzlingsaffron@gmail.com so we can assist you.

Please refer to our Refund Policy for full details.

7. Customer Responsibilities

By placing an order, you confirm that the information you provide is accurate and complete.

Customers are responsible for checking product ingredients and ensuring products are suitable for their individual dietary requirements or allergies before consumption.

8. Intellectual Property

All content on this website, including logos, branding, text, images, graphics and product information, is the property of Sizzling Saffron and may not be copied, reproduced or used without prior written permission.

9. Limitation of Liability

To the fullest extent permitted by law, Sizzling Saffron shall not be liable for any indirect, incidental or consequential damages arising from the use of our website or products.

Nothing in these Terms limits any rights you may have under applicable South African consumer protection laws.

10. Governing Law

These Terms of Service are governed by the laws of the Republic of South Africa. Any disputes arising from these Terms shall be subject to the jurisdiction of the South African courts.

11. Contact Us

If you have any questions about these Terms of Service, please contact us:

Sizzling Saffron
Email: info.sizzlingsaffron@gmail.com